Privacy Policy
Your privacy is important to us. Learn how EventHood collects, uses, and protects your data.
A. Introduction
EventHood provides event planning and vendor booking services to help users organize and manage events seamlessly.
This Privacy Policy explains how EventHood collects, uses, stores, and protects your personal information when you use our platform.
This policy applies to both users who plan events and vendors who offer their services through EventHood.
B. Information We Collect
1. Information You Provide
- Name
- Email address
- Phone number
- Event details (dates, locations, requirements)
- Vendor details (for vendors: business information, services, pricing)
2. Automatically Collected Data
- Device information (type, operating system, browser)
- Location data (approximate, for vendor matching)
- App usage data (features used, pages visited)
- Cookies and similar tracking technologies
3. Third-Party Integrations
- Payment gateway data (if payment processing is integrated)
- Analytics tools data (to improve platform performance)
C. How We Use Your Information
EventHood uses your information for the following purposes:
- To create and manage your account
- To facilitate vendor bookings and manage events
- To send reminders, event notifications, and important updates
- To improve platform features and user experience
- To ensure safety, prevent fraud, and enforce our terms of service
D. How We Share Information
We do NOT sell your personal data to third parties for marketing or any other purposes.
We only share your information with:
- Verified vendors you book through the platform (only the information necessary to complete the booking)
- Service providers (email services, analytics tools) who help us operate the platform securely
- Legal authorities when required by law or to protect rights and safety
E. Vendor Data Usage
For vendors using EventHood:
- Business details are stored securely and displayed on your vendor profile
- Contact details are used only to connect you with relevant booking requests from users
- Your information is protected with the same security measures as user data
F. Data Security
EventHood uses encryption and secure servers to protect your personal information.
We conduct regular security audits and implement industry-standard security measures.
While no system is 100% secure, we implement strong security measures to safeguard your data against unauthorized access, loss, or misuse.
G. Your Rights
You have the right to:
- Access your data — Request a copy of the personal information we hold about you
- Request correction — Update or correct inaccurate information in your account
- Delete your account — Request deletion of your account and associated data (subject to legal obligations)
- Opt out of communications — Unsubscribe from marketing emails while still receiving essential service notifications
H. Retention Policy
We store your data only as long as needed to provide event planning services and manage your bookings.
Some legal obligations may require us to retain certain records (such as transaction history) for a specified period, even after account deletion.
I. Children's Privacy
EventHood is not intended for users under 18 years of age.
We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
J. Cookies & Tracking
Cookies help us improve your user experience by remembering your preferences and login status.
We use cookies for authentication, analytics, and to enhance platform functionality.
You can disable cookies in your browser settings, but this may affect your experience on EventHood (e.g., you may need to log in more frequently).
K. Updates to Privacy Policy
EventHood may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Users will be notified of significant changes through the app, email, or platform notifications. Continued use of EventHood after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please contact us: